1. Introduction

15075 OÜ (Registration Number: 110399776) ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the European Union General Data Protection Regulation (GDPR) and Estonian Personal Data Protection Act. As an Estonian company, we adhere to EU data protection standards.

Contact Information: [email protected] | Vääna tn 5, 11612 Tallinn, Estonia

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone, address)
  • Company name and position
  • Project requirements and specifications
  • Communication preferences
  • Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website
  • Device type and operating system
  • Cookies and similar tracking technologies

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Responding to inquiries and providing quotes
  • Delivering IT consulting and metal repair services
  • Project management and communication
  • Customer support and technical assistance

3.2 Business Operations

  • Contract management and billing
  • Quality assurance and service improvement
  • Legal compliance and record keeping
  • Risk management and security

3.3 Marketing (with consent)

  • Sending newsletters and service updates
  • Promotional communications about our services
  • Industry insights and technical resources

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

5.1 Service Providers

  • Trusted third-party vendors who assist in service delivery
  • Payment processors and financial institutions
  • Cloud hosting and IT infrastructure providers
  • Professional service providers (legal, accounting)

5.2 Legal Requirements

  • When required by law or legal process
  • To protect our rights and interests
  • To prevent fraud or security threats
  • With your explicit consent

Data Transfer: As an Estonian company, your data is primarily processed within the EU. Any transfers outside the EU are conducted with appropriate safeguards.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encryption

Data encryption in transit and at rest

Access Control

Strict access controls and authentication

Monitoring

Continuous security monitoring and auditing

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to certain types of processing

To exercise your rights: Contact us at [email protected] with your request. We will respond within 30 days.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Data Type Retention Period Reason
Contact Information 3 years after last contact Business relationship management
Project Data 7 years after project completion Legal and warranty obligations
Financial Records 10 years Estonian accounting law requirements
Website Analytics 26 months Statistical analysis and improvement

9. International Data Transfers

Your data is primarily processed within the European Union. When we transfer data outside the EU/EEA, we ensure adequate protection through:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Certification schemes and codes of conduct

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Obtain your consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

Data Protection Officer

Email: [email protected]

Subject: Data Protection Inquiry

Response Time: Within 30 days

Company Address

15075 OÜ
Vääna tn 5
11612 Tallinn
Estonia

Reg: 110399776

Supervisory Authority: If you have concerns about our data processing practices, you can contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at aki.ee